Important information for opening your online bank account with GURU PAY

Both private and business entity can open Guru Pay account.

In order to open personal bank account in Guru Pay, you need to fill in the application form provided in our web page. Application review procedure usually takes up to 2 business days when all the required documentation is provided.

In order to open business account in Guru Pay, you need to fill in the application form provided in our web page. Application review procedure usually takes up to 2 business days when all the required documentation is provided.

There are two different private customer categories – EU and non-EU customers, each of later have separate pricing for account opening, what may be found here.
There are several different business customer categories, which have separate pricing for account opening. Processing and other fees may be found here.

There is one currency supported in the Guru Pay, which is EURO (€).

It is possible to send funds to any other bank within Single Euro Payments Area (SEPA), only in EUR currency.

Local SEPA payments are credited on banking days:

• on the same banking day, if payment is provided before cut-off time – 16:00;
• on the second banking day, if payment is provided after cut-off time – 16:00.

International SEPA payments are credited on banking days:

• on the next banking day, if payment is provided before cut-off time – 15:00;
• after two banking days, if payment is provided after cut-off time – 15:00.

You can find your IBAN account number by logging to your account, then clicking on ACCOUNTS -> Accounts. Here you can see all your accounts, its number and balance.

You can change your account password by logging to your account, then clicking on SETTINGS -> Change Login Password or contact us at [email protected].

You can change your change funds transfer limits by logging to your account, then clicking on SETTINGS -> User Management -> Accounts and cards, here you can change transfer limits, grant different rights to the different accounts and conduct other user account management activities. Or contact us at [email protected].

When logged in to your account, click on ORDERS -> Payment -> Choose the Account from which You are going to make a transfer -> Insert amount in EURO and details of payment -> CREATE AND SIGN.

You can receive only SEPA payments to your Guru Pay account. All EU banks (and many more) support SEPA transfers. SEPA participant countries can be found here. The fees for receiving SEPA transfers are provided in the IBAN account for business price list and the Personal IBAN account price list.

See Guru Pay – Privacy Policy.

Guru Pay use and process the collected personal data in accordance with the Law on Legal Protection of Personal Data of the Republic of Lithuania.

Customers personal data is processed in order to provide services for the Customer:

• Client‘s identity establishment and verification;
• Execution of transfers of funds and transmission of necessary information together with a transfer in accordance with legislation;
• KYC (“Know Your Client”) principles implementation;
• Continuous and periodic client‘s monitoring and risk assessment;

Or for any other purposes that are described in the Company policies: Privacy Policy and Terms and Conditions.

Customers’ personal data may be transmitted to the third parties not specified above for the specified and legitimate purposes only, and only to third parties who have the right established by laws and other legal acts to receive personal data in the countries of the European Union and the European Economic Area.